Client Service Agreement
This Client Service Agreement is entered into between Chaos Queen Home Organizing Solutions LLC and the undersigned Client. Chaos Queen Home Organizing Solutions LLC is committed to providing exceptional, tailored solutions to restore calm to your everyday rituals.
1. PROVISION OF SERVICES
Chaos Queen Home Organizing Solutions LLC agrees to provide professional home organization and decluttering services as described in the agreed-upon project scope.
2. CLIENT COOPERATION
Client agrees to provide access to the premises and to be available for decisions regarding the disposal, donation, or storage of items. Chaos Queen Home Organizing Solutions LLC will not discard any items without the Client’s express consent.
3. FEES AND PAYMENT
Client agrees to pay the service fees as outlined in the project quotation. A non-refundable deposit may be required to secure booking dates. Final payment is due immediately upon completion of the service session.
4. CANCELLATION POLICY
Cancellations made less than 48 hours before the scheduled session may be subject to a cancellation fee. Chaos Queen Home Organizing Solutions LLC reserves the right to waive this fee in exceptional circumstances.
5. CONFIDENTIALITY
Company acknowledges that it may have access to the Client’s confidential and personal information. Company agrees to maintain strict confidentiality and will not disclose any personal information to third parties without prior written consent.
6. PHOTOGRAPHY AND MEDIA
- Client agrees to the use of anonymous photos for marketing purposes.
- Client does not agree to the use of photos for marketing purposes.
7. SUPPLIES AND SOURCING
The cost of organizational products (bins, baskets, labels, etc.) is not included in the hourly service rate. Client may choose to purchase these items independently or authorize the Company to source them for an additional fee.
8. DONATIONS AND DISPOSAL
Company can assist with the removal of one carload of donation items per session to a local charity of the Company’s choice. Large-scale junk removal or hazardous waste disposal is the responsibility of the Client.
9. LIABILITY AND INSURANCE
Company maintains professional liability insurance. Company shall not be held liable for the loss or damage of items that are fragile, unstable, or already in a state of disrepair. Client is responsible for securing high-value items prior to the session.
10. TERMINATION
Either party may terminate this agreement at any time with written notice. In the event of termination, Client remains responsible for payment for all services rendered up to the date of termination.
11. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina.
Client Signature
Date
Chaos Queen Solutions Authorized Signature
Date